Under Floor Heating FAQs
How long will it take for the heating system to warm up?
The warm up time of a heating system will be dictated
by the insulation used beneath it and the output of the
system. In general, the better insulated the sub-floor
the faster the system will warm up, with Marmox
Thermal Tilebacker Boards offering a very speedy
warm up time, and un-insulated concrete offering
the slowest warm up time.
Using a 200W system beneath ceramic/stone tiles
provides a faster warm up time than 150W or 160W
systems. We recommend using Marmox Thermal
Tilebacker Boards wherever practical when installing
our systems onto concrete floors.
How much will it cost to run?
The cost of running a system is based around many
different factors so it is hard to generalise. When our
systems are used in well insulated buildings, for instance
insulated up to the current building regulations, and they
are used with our CPS thermostat correctly set, the cost
per square metre of heated area would typically be
between £2.80 and £4.10 per annum.
When used to heat a conservatory the system could
typically cost up to £7.00 per square metre per annum
to run with a reasonably well insulated floor. This should
be more efficient than any other form of electric heating
and will often be cheaper than a radiator system.
Some suppliers offer electric underfloor heating which they claim to be 30-50% more efficient than 'normal' electric underfloor heating systems. Are they?
The truth is very simple, with any mains voltage electric
heating system one kilowatt of electricity will produce
one kilowatt of heat, whether it is a 3mm or 7mm cable,
heating mats or heating ribbons. With a low voltage
system there is a small amount of wasted energy in
the form of heat and noise within the transformer.
The only things which significantly affect the cost of
running one system compared to another are the
insulation used beneath the system, the output of
the system and the use of an intelligent thermostat.
In general, the better the insulation used beneath it,
and the higher output of the system, the cheaper it
will be to run as long as it is used with an intelligent
thermostat like Heat Mat’s CPS thermostat/timer.
What does a BEAB or VDE system approval mean?
Unlike CE marking, which is a non-independent
self-certificate, BEAB and VDE system approvals are
completely independent. A system approval, such as
Heat Mat have on their heating mats, means that BEAB
and VDE have independently verified and tested the
heating mats with Heat Mat’s thermostats and they
have confirmed that the system is safe and suitable for
use as underfloor heating and that it complies with all
necessary legislation. At the time of writing Heat Mat are
the only manufacturer with this approval, and all of our
heating mats, cables and thermostats are manufactured
in BEAB approved factories.
Which is more expensive to run, 150W or 200W heating mats?
If the system is used with the thermostats adaptive
function switched on then the 200W system will be
slightly cheaper to use than the 150W system. This is
due to the warm up time of the 200W system being
slightly faster.
Why can't I turn my heating on the day it is laid?
If you have installed your heating beneath tile adhesive,
levelling compound or a screed you must allow this to
dry out before turning on your system for the first time.
If the system is turned on too early it will force the
moisture out of the covering which may lead it to crack.
We would recommend speaking to the manufacturer of
your flexible tile adhesive, grout or screed to confirm
the drying time required.
Are the heating systems connected in parallel or series?
The heating systems are always connected in parallel
at the thermostat or in a connection box.
How do I install more than 14/16 Amps of underfloor heating?
If your chosen system exceeds the maximum Amp
rating of your thermostat, you should consult your
electrician who will be able to advise you on using a
contactor to control the system.
Does each room require its own thermostat?
We would recommend that each room has its own
heating system controlled by its own thermostat. This
will allow for simpler and more accurate temperature
control of each room and will avoid heating rooms
which do not require it.
Can the heating cable/ribbon be shortened?
The heating cable/ribbon cannot be shortened because
each heating element has an adaptive resistance
suitable for only one length of cable. If you shorten
the cable it will not operate correctly.
I am uncertain of my final floor covering, what system should I install?
If you install 150W heating mats beneath a levelling
compound, or 7mm cable at 160W/m2 beneath a
screed virtually any floor covering can be laid on top.
Can I tile straight onto heating mats and 3mm cables?
You can tile straight onto heating mats and 3mm
cables as long as you use a flexible tile adhesive and
ensure that all of the heating cables are thoroughly
covered. If installing a system in this way the tiler
should take particular care not to damage the
heating cable when cleaning out grout lines.
If I damage a heating element can it be repaired?
Although the heating systems are very robust, accidents
do happen! Luckily, it is very simple to repair all of our
heating elements if the damage is found before they are
covered. If a heating element is damaged please contact
your supplier to arrange for a repair kit and easy to
follow instructions to be sent to you.
Can the heating system be repaired if it stops working, without taking the whole floor up?
In the very rare occasion that a system stops working
once it has been covered all is not lost. Usually the
problem is related to the electrical wiring or thermostat
connections and if you speak to Heat Mat’s Technical
Team they should be able to assist you in locating
and correcting the error.
If the fault appears to be located beneath a tiled
floor or levelling compound, Heat Mat can provide the
services of an independent engineer who specialises
in locating and repairing damaged heating systems.
The damaged area is located by using a thermal
imaging camera and usually can be pinpointed to
an area roughly the size of a ten pence piece.
The engineer can then repair the cable beneath
the floor by removing the minimum amount of tiles
or compound. There is a charge for this service if
the damage is found to have been caused subsequent
to Heat Mat supplying the product.
